CRYSTAL APP

NOT JUST ANY SYSTEM… 

for your beautifully crafted interior. We care about it and believe that sharing expertise is best for everyone. That’s why we created CRYSTAL, collaborating with designers, manufactures, suppliers and staff/ crew to truly achieve a consistent and excellent +7* operation.

One app with all the tools & support to deliver the expected perfection at all times.

YOUR TAILORED APP, ALWAYS UP-TO-DATE

CRYSTAL is ….

… designed for interior hands-on operations & the management of it behind the scenes.

CRYSTAL is user-friendly and intuitive which makes it so easy for anyone to work with. In order to meet a +7* interior operation, we tailor the app to you & your asset. It becomes truly yours.

A innovative app ….

… that you can work with anytime, any place, online & offline thanks to your personal CRYSTALVault TM.
Everyone, junior to senior, operational to management and even Owners and Guests can use and enjoy this app. You can improve your performance and fine-tune your service. The history is kept securely in the CRYSTALVaultTM and can be recovered anytime in case of loss.

Use it for ….

… any size organisation – single or multiple residences, yachts, cars & jets – with permanent or seasonal staff.
Through your bespoke CRYSTAL app you will receive the utmost service. Consistency & quality will be ensured. Protect your privacy by taking control.

Making things easier ….

… and clearer because giving access to concrete answers will not only lead to the highest luxury interior operation but also bring professionalism & joy to everyone involved.

You can count on ….

… being up-to-date and ahead of everyone else with our teams from, R&D, IT and CRYSTALPEDIA.
Through the app, you’ll regularly receive new video clips on service related topics and trends. Our Support Team can be called anytime and your personal CRYSTAL AssistantTM, is also at your service.

 

Find out more under SERVICES.

    • user-friendly & intuitive
    • hands-on philosophy
    • latest DataSecurityTM
    • +7* interior operation
    • professional & joyful
    • 24/7 support worldwide
    • CRYSTAL AssistantTM
    • new Video Tutorials

INTERIOR UNDERSTOOD 

Besides our 18 years of hands-on experience in both the commercial- and the private hospitality sector and our over 30 years of expertise in yachting and project management we still like to be on the grounds.

Testing new products, researching luxury materials, sourcing specialised vendors, hunting new trends  – all presented to you in quick and easy bits in your bespoke CRYSTAL app. A one-stop-shop with our services & contacts made available to you.

WITH BENEFITS FOR EVERYONE 

FOR HNWI/ UHNWI

  • looking into your operation (e.g. dept. modules)
  • understanding your people (e.g. crew profiles)
  • controlling  your assets (e.g. inventory feature)

FOR MANAGEMENT

  • access to the active operation (e.g. dept. modules)
  • budget management (e.g. logistic features)
  • quality control (e.g. damage logbook)

FOR CREW & STAFF

  • professional development (e.g. video tutorials)
  • self-management tools (e.g. department modules)
  • operational improvement (e.g. calendar feature)

READY, SET, GO!

We are passionate about the job. That’s why we introduce SprintsTM instead of the usual way of project management. This pioneering approach is agile and adaptive which speeds up the whole process. After establishing the sprint plan, we simultaneously begin with the collection of data, producing content, purchasing products and more.

The Sprint Plan is specifically tailored to your needs. It can include any size or number of your assets. Individual services or a collection of services can be booked additionally or be included in the Sprint PlanTM from the beginning. You can follow and contribute to the development through your personal login on our online Sprint Platform.

YOUR PROJECT MANAGEMENT IN ACTION

SPRINT PLAN

SPRINT 1

40

Getting ready.

  • On-site familiarisation with existing staff, supply lists and asset itself
  • Off-site assessment of collected data, client’s requirements etc.
  • Creation of work-flow charts, recommendations, product & equipment lists for approval

SPRINT 2

80

All is set.

  • Work-flow planning, Research on specific materials, furnishings etc. for manuals and handbooks.
  • Production of cleaning baskets and kits with guidelines.
  • Populating CRYSTAL app.
  • Placing, tracking, collecting, shipping of purchases including itemised inventories.

SPRINT 3

100

Get it going.

  • Installation, quality control and assistance with allocation of equipment.
  • Hand over of shared documents (electronic and print ).
  • Installation & Commissioning of CRYSTAL app & VaultTM, Training for staff.

ARE YOU READY FOR THE EXTRAORDINARY