Our Services

We offer the full spectrum of services to help your organisation work better, more efficient, and deliver a +7* service at all times.

Service portfolio

To get the best results for your luxury assets, we narrowed down the most important segments and specialised in analysing and improving them.





Having the right procedures and measures in place will help you maintain and care your luxury assets.
IMS will help you finding these right procedures and with Crystal app and damage log, you can keep precise records on everything. Logging damages with images, cross references, and analytical tools will deliver you information for a proactive operation and ensure both the quality and longevity of your luxury assets.


Training, training, training is key to providing an unparalleled +7* service. Only well-trained and educated personell will take service to the next level


Today’s talent, is tomorrow’s success.
We will help you in finding, hiring, training, and retaining the people who will deliver +7* service to you.





Improving your organization’s performance is essential when operating at the highest level. Through analysis of existing organizational problems and the development of plans for improvement, we take care before small issues become big problems. Our expertise and relationships with numerous organizations as well as our knowledge best practices is crucial and developing performance -, management -, and financial analysis. Giving you a scope of work will enable you to keep track of the necessary changes and progress done.
We can provide you with organizational change management, coaching skills, process analysis, technology implementation, strategy development, and/or operational improvement services.

Bespoke Goods


There a millions of fabrics, treatments, buttons, zippers etc. but not all are suitable for the purpose you have in mind. Our hands-on experience and through our in-house R&D we can really help.

Having storage bags made to your measure will ensure a neat back-of-house. Covers, runners and protective bags if fitting correctly will prevent damages. Every room in a home needs it, not because we are all neat freaks, but because organisation adds personality and calmness and takes away the frustration of looking for lost things when needing them quickly.

How you store things supports how you want to live & run the interior operation, its no more complicated than that – plus, with ‘so many ways to hang, fold, stack, hide and pile the stuff you own into the space you possess, you wont need a bigger home because you have a better organised one.’


From production or enhancement to embroidery of:

• indoor & outdoor fabrics • upholstery fabrics • utility fabrics •paper napkins • stationery • leather products

We can produce printed paper napkins, stationery, leather folders etc. with any kind of design, colour, foil or finish. We also create any kind of embroidery, logo, pattern, piping on your existing or new table linen, guest linen and accessories. We also produce those tailored to your specifications, from cooling bags, chair pads, tote bags to complete beach sets and baskets.


We also produce bags and equipment made-to measure for the back-of-house service:

• bespoke cleaning baskets • cleaning trolleys • special equipment kits • storage bags • organiser boxes • pantry systems

Get kits you need for your specific interior fabrics and materials – from silver kits, carpet kits, flower kits to leather kits and shoe shine kits. The storage bags can be used for runners & covers, soft furnishings like throw pillows and also to carry beach equipment safely back and forth. The collapsible organiser boxes come in different sizes and fit in corners, shelves or box-in-box also in the storage bags. You can use them for organising things in the guest or crew/ staff areas like small goods, toiletries, uniform etc…


The materials fits the purpose.

• weatherproof • odour proof • antibacterial • air permeable • colour-save • scratch-save • premium materials • fade resistant • mildew resistant • stain resistant • water resistant

All our bags and boxes can be mixed & matched. Our storage bags and boxes can be used singly or as complete system and is suitable for homes and marine.


Our seamstresses and tailors are using the best materials, techniques and modern equipment to deliver the best results. Our utility fabrics are suitable and resistant for the use and purpose. We als keep a record and securely store your specifications, measurements and logos so re-ordering is easier and quicker.







Performing at the highest level of efficiency for delivering a +7* service may require an audit, so the systems and procedures that are in place work as they should.
In addition, our quality audits verify conformance to standards and effectiveness. We assess how successful the processes have been implemented and the effectiveness of achieving a +7* service.



Everything you need – from a replacement fork or complete cutlery set to the entire interior outfitting including housekeeping equipment and cleaning products – we can take care of your needs.

We can help you with product & equipment requirements by area and purpose, do comparisons and give a pre-selection for review. You can order through us or directly with our trusted suppliers.

We can source specialised items, rare goods or create bespoke solutions for you as well. We can enter the ordered items in your CRYSTAL app under “inventories” along with warranty tracking.

Simply tell us and we’ll make it happen.

  • by area, item, purpose
  • advice & sourcing
  • purchasing & shipping
  • inventory input
  • warranty tracking


What are you require answers to isolated work for solutions for an entire project, we offer a competent advise to ensure quality and success. 
From sketching the workflow of a laundry operation to the complete back of house operation, we will give professional judgment so you can reach an informed decision.

Interior understood

Besides our 18 years of hands-on experience in both the commercial- and the private hospitality sector and our over 30 years of expertise in yachting and project management we still like to be on the grounds.

Testing new products, researching luxury materials, sourcing specialised vendors, hunting new trends  – all presented to you in quick and easy bits in your bespoke CRYSTAL app. A one-stop-shop with our services & contacts made available to you.



Sprint plan


Sprint 1

– looking into your operation

– understanding your people

– controlling your assets


Sprint 2

– professional development

– self-management tools

– operational improvement


Sprint 3

– access to the active operation

– budget management

– quality control

Reach out to us

Do you have a problem that needs a solution? We’d love to help you solve it! Our team is passionate and always excited about new ideas.
This could be the beginning of something revolutionary, wouldn’t you agree?

Visit us

Osterdeich 47,
28203 Bremen


+49 421 1752 9967
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