IMS GmbH
Consultancy & more
Not just talk. With actions to results.
New build. Refit. Operations.
Building successful interiors
Ever since its foundation in 2014, IMS has delivered beyond owner’s and management’s expectations. Turning interior operations around, updating interior decor with the designers, and creating a truly +7* service for owners and guests. On new build projects, IMS was vital in allocating the necessary spaces, routines, etc. in order to deliver +7* service from day one.
Advice & solutions
Providing luxury services to
HNWI/UHNWI, PAs and family offices – knowing excellence and +7* service
Planning
Offering support to
management agencies and
brokers – looking to complete their services
Safe & security
The best tools for butlers, interior managers, senior and junior staff – working smoothly in any situation
Experience
Sharing knowledge with IOCs, manufacturers, designers and suppliers – ensuring functionality and care
Photo books
The gold standard on board with designer’s and principle’s vision in mind. In order to ensure quality and continuity at all times – regardless of changing crew and staff or the level of their knowledge and experience – we developed a photobook format which allows the designers vision and styling to remain the gold standard on board. With smart created layouts and icons crew can follow the guidelines and comments to set up the interior and exterior decks to perfection. Change from daytime to night time without a hitch. With a coherent system from pictorial guides to quick setup bags you will find your yacht interior and exterior always ready when you need it. Regardless if in the Mediterranean or Caribbean, with new stewardesses or new deckhands. Always ready and set-up as you know it. All items have been carefully selected and arranged by an experienced design house with the vision of the owners in mind. Now crew has the possibility to maintain that vision and contribute to the enjoyment of the principal and their yacht in every
facet.
Photo Set-up Book. Set up to Perfection. To your Satisfaction.
Handbooks
How to operate in the various areas to allow for smooth service to the owners and their guests on a daily basis is the main focus of the handbooks. The handbooks provide crew with the knowledge needed to deliver excellent service without disturbing the guests. A new standard is set and repeated – as repetition is key – throughout all handbooks. Your crew and staff will not fail you and be able to provide you consistent service. The highest standard to maintain the integrity of the yacht. With a clear and visually appealing step by step guide there are no grey areas or misunderstandings. Cleaning products are matched to the surfaces to allow for correct application at all times without damages or marks. Allowing your yacht to look her best from the beginning.
Standard Operating Procedures. Step-by-Step to the Top.
Handbooks
How to operate in the various areas to allow for smooth service to the owners and their guests on a daily basis is the main focus of the handbooks. The handbooks provide crew with the knowledge needed to deliver excellent service without disturbing the guests. A new standard is set and repeated – as repetition is key – throughout all handbooks. Your crew and staff will not fail you and be able to provide you consistent service. The highest standard to maintain the integrity of the yacht. With a clear and visually appealing step by step guide there are no grey areas or misunderstandings. Cleaning products are matched to the surfaces to allow for correct application at all times without damages or marks. Allowing your yacht to look her best from the beginning.
Standard Operating Procedures. Step-by-Step to the Top.
Manuals
have occured due to wrong handling and cleaning. By using our IMS handbooks and manuals which are tailored to your specific luxury interior you can provide your staff and crew with the right methods. The approved routines matching the needs of the luxury surfaces and have convinced outfitting companies, manufacturers and crew alike. For the correct maintenance and care the application of the right products and tools are important. Many times damages have occurred due to wrong handling and cleaning. By using our IMS handbooks, which are tailored to your specific luxury interior and colour coordinated for each department and its specific use, you can provide your staff and crew with the right methods.
Making an impact
What drives us is to deliver results and experiences which profoundly effect the ones who work in our industry. In doing so, we stand out in people’s minds, and also leave a lasting impression of what is possible with the right actions and decisions.
Spearheading
+7* service and technology
Unlike any other company in the industry, IMS is spearheading a +7* service unlike any other company. With years of experience in luxury hospitality, business management, and information technologies, IMS provides a plethora of services in one hand, making communication easy and time-saving.
Furthermore, its in-house developed software simplifies processes aboard and makes interior operations transparent.
Reach out to us
Do you have a problem that needs a solution? We’d love to help you solve it! Our team is passionate and always excited about new ideas.
This could be the beginning of something revolutionary, wouldn’t you agree?
