“ What an idea! I think you’re on to a winner here.”

Household Manager, 20 yrs experience

“It’s not just work & time that goes into the design of a piece of furniture or the design of a whole residence, we put our heart and love into it, too… and to have them looked after and treated correctly is just wonderful! We love that others care, too and that’s why we share our information with IMS and they share it with you, so the cleaning procedures in CRYSTAL can be as precise as it gets.”

Interior Designer, worldwide, 30 yrs experience

“ It’s all about the Owner and so it should be… sometimes people forget that and focus too much on paperwork, hierarchy etc. …as captain I carry a lot of responsibility but that is usually not what the Owner or his guests complain about. It’s about service, being looked after and feeling cared about, before! That’s what they are missing. Honestly, I am not a pro in the pantry or in the galley but I have to know what’s going on. Now I think, I actually will for the first time get a clear picture of what goes on and what can be done to get better and better. Now I only have to convince management to get on board with it.”

Captain, +100m M.Y. private, 25 yrs experience

“ I don’t want much, only perfection. I am curious to see more and use the app myself a little.”

Principal, +70m M.Y. private

“I just started in yachting as a stewardess. It’s a great and exciting job! But when my chief stewardess told me that I have to help in the laundry for the next season, I thought I’m gonna cry! …not because I don’t want to do it, I love my job and want to do it all – but all these expensive clothes… what if I ruin one?? … I don’t know much about haute couture and those fine fabrics… but when she said, we will get CRYSTAL with the laundry module, the video clips on stain treatments or how to handle ‘crep de chin’, we started singing: No set stains, no cry! (Bob Marley- Style)! “

Junior Laundry , +120m M.Y. private, 3 yrs experience

“Ever since I have seen them working so passionately on board yachts, taking care of all the details with a smile… I knew she would come up with something great! My assistants and staff in London and Geneva agree.”

Owner, multiple residences in Europe

“In the 8 years working on cruise ships, I was used to working with professionals, with schedules, software, protocols, and meaningful certifications … joining the yachting industry was a cultural shock! In my 9 years in yachting, still, nobody came up with a useful solution that works for everyone – engineers, stewardesses, management, and guests. Usually its only one of the many but you could never have it all. Yachting is certainly different but it should never lack quality and professionalism. With CRYSTAL, I can see the picture of professional yachting with +7* service really coming true.”

Chief Engineer, +70m M.Y. private, 17 yrs experience

“I can’t believe how simple it is! All this time I have been so worried and confused. Every time you think you know how it’s done, somebody comes along and tells you something else. That was so frustrating that I almost left the industry. Now we all can finally find the right answer and a straight one, too! I am excited to be playing with the app and watch the tutorial videos and learn something solid. Better than Facebook.”

Junior Housekeeper, +100m M.Y. private, 3 yrs experience

“Finally something for us workers. I hope to be working with you and the app soon. This is what we professional yachtsmen have been waiting for too long.”

Chief Officer, 90m M.Y. private,15 yrs experience

“ What an idea! I think you’re on to a winner here.”

Household Manager, 20 yrs experience